From Inquiry to Sale: How ACTCOM Sends Customers to Your Store

One of the biggest challenges retailers face is not just getting great products — but getting qualified customers in the door. That’s why ACTCOM has built a dealer program designed not only to deliver premium e-bikes and bike racks, but to deliver customer traffic as well.

From the moment a potential buyer lands on our website or ad, we work to route qualified inquiries directly to our local dealers. Whether it's for a test ride, product question, or a purchase-ready visit, our system helps turn interest into in-store sales.

Here’s how it works — and how dealers are using it to grow.

Customer Inquiries Start at ACTCOM — But Don’t End There

Every week, ACTCOM receives inquiries through:

• Our brand websites
• Social media ads
• Google search traffic
• Email campaigns
• YouTube product videos

When a potential customer expresses interest in a specific bike, rack, or brand—especially when they ask about seeing or trying a product in person—we match them with the nearest qualified dealer.

We don’t keep the lead to ourselves. We send it to you.

How Lead Routing Works

When a lead comes in, our team:

• Captures the customer’s name, contact info, location, and product interest
• Checks if there's an ACTCOM dealer nearby who carries or can demo the product
• Forwards the inquiry to that dealer (via email, phone, or CRM, depending on setup)
• Encourages the customer to schedule a test ride or in-store consultation with that dealer

We prioritize speed and relevance. The customer gets a fast local response, and the dealer gets a warm lead—without spending a dollar on ads.

Test Ride Appointments That Convert

Inquiries that involve test rides are especially powerful. When someone asks, “Can I try this bike before buying?”—they’re already deep in the buying process.

Our system makes it easy for that lead to:

• Schedule a test ride at your shop or designated test site
• Get directions and product info beforehand
• Arrive prepared to make a purchase

Test rides are one of the most effective conversion tools for high-ticket products like mid-drive e-bikes. And our CYKE bikes, in particular, are designed to impress once ridden.

More Than Leads — A Sales Engine

ACTCOM’s lead system isn’t just about sending names and emails. It’s part of a full funnel that drives awareness, interest, engagement, and action at the local level.

By the time a referral reaches your store, ACTCOM has already:

• Educated the customer through our site and ads
• Provided specs, videos, and buying confidence
• Encouraged them to visit a dealer instead of ordering direct

This means you don’t have to spend time warming them up — just showing them the product and closing the sale.

Bring in Traffic. Close More Sales.

Whether you’re a bike shop, sporting goods dealer, or outdoor retailer, ACTCOM helps bring high-value customers to your door — without additional marketing effort on your part.

With our lead routing system, you don’t just get a dealership — you get a stream of real traffic that leads to real sales.

Want to learn more about becoming a dealer or activating test ride traffic in your region? Contact us at sales@actcominc.com or apply directly through our Dealer Program page.

We’ll send the customers. You close the deal.